Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Frequently Asked Questions
Q: “How long does shipping take?”
Products listed under “Ships in 48 Hrs” will be dispatched within 48 working hours. All other pieces are made to order and may take up to 7–10 working days to be dispatched.
Q: “What is your return and exchange policy?”
Ready-to-Ship Pieces: Eligible for exchange or store credit within 7 days of delivery, provided the piece is unworn, unused and returned with its original tags and packaging.
Made-to-Order Pieces: These pieces are final sale as they’re crafted specifically for you. not eligible for return or exchange.
Damaged or Defective Pieces: Please report any damage or defect in within 48 hours of delivery, along with a photograph of the piece. Once verified, we will arrange for an exchange or repair.
Q: “Do you provide plating warranty?”
We provide complimentary lifetime replating warranty. Shipping charges apply.
For any assistance, reach us at *varnikaaroraofficial@gmail.com or +91 81302 75776.
Q: “Do you offer gifting options?”
Yes, all our pieces come in premium packaging, making them perfect for gifting. We offer customization also.
Q: “How can I track my order? ”
Yes, once your order is shipped, you will receive tracking details via email or message.
Q: “Is your jewellery suitable for everyday wear?”
Yes, our designs are created to balance elegance with wearability, making them ideal for both everyday styling and special occasions.
Q: “Will the jewellery tarnish over time?”
With proper care, our pieces are designed to maintain their finish. We recommend avoiding moisture, perfumes, and harsh chemicals to preserve their shine.